Connect Opally with WhatsApp Business to communicate with guests globally. AI-powered concierge that handles inquiries on the world's most popular messaging app.
What syncs
Direct integration
Opally uses the integration to pull reservations, profiles, and relevant operational data.
Secure data access
Data is used only to deliver faster, more accurate guest responses.
Live quickly
Most teams can activate the integration and start automating without long projects.
Next steps
In short
Opally's WhatsApp Business integration connects your hotel with guests on the world's most popular messaging platform. With over 2 billion users worldwide, WhatsApp is often the preferred communication channel for international travelers. Let AI handle booking confirmations, answer guest questions, and provide concierge support in multiple languages.
Watch how Opally automatically replies to guest messages through WhatsApp Business.
Reach guests on WhatsApp globally with instant responses
Send booking confirmations and pre-arrival information
Provide 24/7 AI-powered concierge support
Support for rich media: images, documents, and locations
Multi-language support for international guests
Step 1
Log in to your Opally dashboard
Step 2
Navigate to Integrations > Messaging
Step 3
Click 'Connect WhatsApp' and authorize with your WhatsApp Business account
Step 4
Verify your business phone number
Step 5
Configure your AI response settings and supported languages
Step 6
Start communicating with guests on WhatsApp
