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Voice Assistant

Answer frequent calls automatically

Consistent information about check‑in, breakfast, parking and more — while your team focuses on on‑site guests.

After‑hours coverageMulti‑languageLive info
24/7Always Available
40+Languages
100%Call Coverage

Trusted by modern hotel teams

Sørup HerregaardCoco HotelHestravikenStammershalle BadehotelMaritimeRobertas

See it in action

Watch the voice assistant in action

See how Opally handles guest calls with natural conversation.

Hotel Oceanside+45 12 34 56 78
Incoming call
Guest

How it works

What the voice assistant handles

Opally answers routine calls about your hotel, freeing up your team for on-site guests.

Check-in & check-out

Times, early arrival, late departure

Directions & parking

Location, transport, parking options

Breakfast hours

Restaurant times and options

Amenities & facilities

Spa, gym, pool, services

Availability lookup

Room availability and rates

Message taking

Forward messages to your team

Features

Natural Voice Intelligence

Advanced voice technology that understands context and responds naturally in any language.

Speaks the guest's language

Natural‑sounding voices in multiple languages, tuned to your brand.

24/7 coverage

Handle call spikes and after-hours inquiries without overnight shifts. Fewer missed calls and happier guests.

Knows availability and details

Looks up availability and key hotel information to answer questions or take bookings (when enabled).

Opally voice assistant handling calls
Natural voice40+ languagesMessage forwarding
PS19 Maritime Hotel in Copenhagen

Customer case

PS19 Maritime Hotel

24/7 coverageMews integration

With Opally's chatbot and Mews integration, website visitors get instant answers about room availability and late check-in procedures — even after hours.

Read the Maritime case

FAQ

Voice Assistant FAQs

Coverage, language support and availability access.

Voice Assistant | Opally