Answer guests in seconds. Win more bookings.
AI agents for email, chat, and calls, tailored to your hotel's operations.
Used by leading hotels
The platform
Happier guests. More revenue.
AI agents that answer your guests,
plus the tools that grow your bookings.
What do your guests ask?
Built on your data
Your knowledge and data, behind every answer
Opally connects your PMS, booking engine, and knowledge base, and lands every AI draft in one dashboard your team controls.
Works with your PMS and the tools you already use
Apaleo
Opera Cloud
Outlook
Gmail
WhatsAppHow it works
Set up in minutes. Better every week.
No projects, no consultants. Connect your systems and Opally takes it from there.
Connect your systems
Mews, Apaleo, Opera, Gmail, Outlook. Five minutes, no code.
Opally learns your hotel
Your website, knowledge, and tone of voice become the foundation for every answer.
Answers on every channel
Email, chat, and calls answered in seconds, day and night.
Your team stays in control
Review drafts, set guardrails, and watch Opally learn from every edit.
Customer stories
Hotels growing with Opally
See how hotels drive more direct bookings and deliver better guest experiences with Opally.
of guest questions answered every week
of conversations end with the guest helped — answered, or handed to your team
chats become booking leads at top-performing hotels
of visitors leave the chat frustrated
“Working with Opally has been a very smooth and collaborative experience from the beginning. The team has shown great flexibility, fast response times, and genuine attention to our operational needs, continuously adapting the platform based on our feedback. It truly feels like working with partners who care about delivering the best possible guest experience.”
Christina Vogli
Director of Hotel Operations
Security & trust
Loved by receptionists. Approved by IT. Signed off by owners.
Data is stored in European data centers and encrypted both in transit and at rest with enterprise-grade standards (TLS 1.2+ and AES-256). Role-based access with Admin and Staff roles makes it safe to onboard your whole team.
Certifications
Verified by industry leaders
- Microsoft AI Cloud Partner
- CASA Tier 2 certified
EU hosting
Data stored in the EU with a focus on GDPR
- Customer emails are never stored
- AI drafts are stored only if Learning is enabled
Encryption
Protection in transit and at rest
- TLS 1.2+ for all traffic
- AES‑256 at rest
Access control
Role-based access
- Admin and Staff roles
- Multi-factor authentication (MFA)
Pricing
Simple pricing. Unlimited AI.
Start with email and webchat, or unlock every channel. No response limits.
Enterprise
- Everything in Pro
- Multiple properties
- Custom integrations
- Dedicated account manager
- Phone support
- SLA guarantees
14-day free trial • No setup fees • Cancel anytime
- 14-day free trial
- No setup fees
- Cancel anytime