Customer Cases

Stories from hotels using Opally to save time and delight guests.

Used by leading hotels

Cavo Tagoo

How one of Europe's most distinctive luxury hotel brands uses Opally to power guest communication across Mykonos and Santorini.

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Spa Hotel

Hestraviken

Family-run hotel and spa in Småland using Opally across email, website chat, and Meta messaging with live rates and availability.

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Boutique Hotel

Coco Hotel

Award-winning boutique hotel in Copenhagen using Opally's Email Assistant with TravelClick to deliver on-brand communication grounded in real-time availability.

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Venue

Roberta's Society

A hybrid hostel, hotel, and cultural venue in Aarhus using Opally's webchat with GuestCentric integration to handle inquiries and generate leads for group bookings.

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Seaside Resort

Foldens Hotel

Classic seaside hotel in Skagen using Opally's Email Assistant and Website webchat with direct Spectra integration—showing real-time availability and rates while generating qualified leads.

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Manor House

Sørup Herregaard

A charming manor house using Opally's webchat and email assistant to handle conference, event, and stay inquiries—with advanced personalization making every response perfectly on-brand.

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