Compare
See volume, booking signals, response activity, and guest demand side by side.
Understand
Spot repeated praise and friction across properties, channels, and themes.
Improve
Find gaps, share verified answers, and keep local hotel policies separate.
Trusted by hotel groups across Europe
New Portfolio view
See what is happening across the group without switching accounts. Portfolio brings together service volume, booking intent, guest sentiment, and knowledge health for every property.
Track volume, response quality, booking signals, and activity across the portfolio.
Spot repeated praise and complaints by property, channel, and theme.
Add group-wide answers while preserving each hotel's own policies, contacts, and tone.
Group dashboard
Guest sentiment trend
+12% positiveProperty activity
Hotel Oceanside
94%Booking intent is rising
Hotel Pinecrest
21 gapsSpa questions need review
Hotel Harborlight
68hHigh email automation impact
Multi-property features
Everything you need to manage AI guest communication across your entire portfolio.
Control AI settings, brand voice, and knowledge base for all properties from a single dashboard.
Each hotel maintains its unique personality while sharing core brand guidelines.
Portfolio analytics compare performance, sentiment, and knowledge health across properties.
Role-based access control, MFA support, and GDPR compliance across all locations.
“Working with Opally has been a very smooth and collaborative experience from the beginning. The team has shown great flexibility, fast response times, and genuine attention to our operational needs, continuously adapting the platform based on our feedback. It truly feels like working with partners who care about delivering the best possible guest experience.”
AI solutions
One knowledge base powers consistent responses across email, chat, and voice for every property.
Enterprise Ready
Hotel group cases
See how hotel groups use Opally when guest communication has to work across locations, local teams, and central follow-up.
