Connect Opally with Instagram to automate direct messages. AI-powered assistant that handles guest inquiries from your hotel's Instagram profile.
What syncs
Direct integration
Opally uses the integration to pull reservations, profiles, and relevant operational data.
Secure data access
Data is used only to deliver faster, more accurate guest responses.
Live quickly
Most teams can activate the integration and start automating without long projects.
Next steps
In short
Opally's Instagram integration brings AI-powered guest communication to your hotel's Instagram presence. Connect your Instagram Business account and let AI handle direct messages, respond to story mentions, and engage with potential guests. Perfect for hotels that want to maintain an active, responsive social media presence without overwhelming their staff.
Watch how Opally automatically replies to guest messages through Instagram.
Handle Instagram direct messages automatically, 24/7
Respond to story mentions and tagged content
Maintain consistent brand voice across all interactions
Support for visual content and image inquiries
Drive bookings from social media engagement
Step 1
Log in to your Opally dashboard
Step 2
Navigate to Integrations > Messaging
Step 3
Click 'Connect Instagram' and authorize with your Instagram Business account
Step 4
Link your Instagram to your Facebook Business page if not already connected
Step 5
Configure your AI response settings and brand voice
Step 6
Start handling Instagram DMs automatically
