Connect Opally with Microsoft Outlook to automate hotel email responses. Enterprise-grade AI email assistant for Microsoft 365 hotels.
What syncs
Direct integration
Opally uses the integration to pull reservations, profiles, and relevant operational data.
Secure data access
Data is used only to deliver faster, more accurate guest responses.
Live quickly
Most teams can activate the integration and start automating without long projects.
Next steps
In short
Opally's Microsoft Outlook integration brings AI-powered email automation to hotels using Microsoft 365. Connect your hotel's Outlook mailboxes and let AI handle the heavy lifting of guest communication. Perfect for hotels that rely on Microsoft's enterprise ecosystem, with full support for shared mailboxes, distribution groups, and Microsoft 365 security features.
Seamless integration with Microsoft 365 ecosystem
Support for shared mailboxes and distribution groups
Enterprise-grade security and compliance (CASA Tier 2, GDPR)
Works with Outlook desktop, web, and mobile apps
Calendar integration for availability-aware responses
Step 1
Log in to your Opally dashboard
Step 2
Navigate to Integrations > Email
Step 3
Click 'Connect Outlook' and sign in with your Microsoft account
Step 4
Grant permissions for mailbox access
Step 5
Select mailboxes to monitor and configure settings
Step 6
Review and approve AI-drafted responses
