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PMS integration

Opally + Mews

Connect Opally with Mews PMS for seamless hotel automation. Auto-sync guest data, reservations and rates for AI-powered email, chat and voice.

Live guest data in every responseSetup without a heavy implementation projectAI for email, chat, and voice from the same foundation

What syncs

Key integration capabilities

Real-time reservation data
Guest profile sync
Rate and availability
Automated data pull

Direct integration

Opally uses the integration to pull reservations, profiles, and relevant operational data.

Secure data access

Data is used only to deliver faster, more accurate guest responses.

Live quickly

Most teams can activate the integration and start automating without long projects.

Next steps

In short

Opally's Mews integration brings the power of AI directly into your hotel operations. By connecting to Mews, Opally automatically accesses guest reservations, profiles, and property information to generate accurate, personalized responses across email, chat, and voice channels.

Benefits

Why teams choose Mews

Auto-sync guest names, dates, and room types into every response

Pull live rates and availability for booking inquiries

Access guest history for personalized communication

No manual data entry - everything flows automatically

Setup

How to connect Mews

1

Step 1

Log in to your Opally dashboard

2

Step 2

Navigate to Integrations > PMS

3

Step 3

Select Mews and authorize the connection

4

Step 4

Map your room types and rate plans

5

Step 5

Start using AI-powered responses with live data

Mews Integration - AI Receptionist for Mews Hotels